For a definition of personality for me is a character of yourself from behaviour and The quality or condition of being a person.
Self-Esteem
Self-Image
Our Self-Concept is made up of our self-esteem and our self-image
Definitions
SELF-CONCEPT
The sum total of the ways in which we think about ourselves
SELF ESTEEM
How highly we think about our abilities and our self.
SELF IMAGE
How we view our self based on others reactions to us.
A Positive Self-Concept
A positive self-concept helps us in life – how we behave and act with others.
A positive self-concept generally makes us feel happier.
Influences to Self-Concept
Self-Concept
Age
Self-concept changes as we get older.
YOUNG CHILDREN:
OLDER CHILDREN:
ADOLESCENTS:
ADULTS:
ELDERLY:
Younger children are limited to descriptions of themselves, like boy/girl, size etc.
Older children can provide much more detailed descriptions; hair and eye colour, address, shoe size etc.
Self concept can be explained in terms of beliefs, likes and dislikes, relationships.
Adults can explain themselves in terms of quality of life and their personality.
Older adults may have developed even more self knowledge and developed ‘wisdom’.
Appearance
By the age of 10 or 12 we begin to compare ourselves to others. If we think we look good we have a positive self-image
Last week, did anyone write anything about appearance for their celebrity? What did you write?
The important thing is we feel positive about the way we look. We can easily develop a negative self image and this can lead to a lack of confidence or to feel depressed about our relationships with other people.
How would being a model affect someone’s self-concept?
How does how we dress affect our self-concept?
Gender
Very early in life we know if we are a boy or a girl. How does this affect our self-concept and our lives?
There are different social expectations of men and women
Girls tend to do much better at school than boys, but boys do better at higher education. Why is this?
Gender affects the type of employment we go for.
Women are more likely to interrupt their careers to look after children.
Culture
Different people have different customs and different ways of thinking. Your family or community may have different beliefs and expectations from other families and communities.
These influences affect the way we think and are called ‘cultural influences’. Different cultures have different views of what is normal or right and wrong.
Cultural Influences and Norms
Most British people wont eat frog’s legs, snails or horse meat.
Parents who do not smoke will discourage their children from smoking.
People with a strong religious belief may teach their children that sex before marriage is wrong.
People from ethnic minority groups are more likely to live in an extended family.
What you think of as important, or right or wrong, will be influenced by the norms of the people around you.
Your self-esteem will be influenced by cultural beliefs about what is right or wrong.
According to the culture of their country, women may have to wear certain clothing.
How do you think this affects their self-concept?
I done my own personality test here are the results:
From the results it says
Warm sociable people who are keenly in tune with other’s feeling & perspectives
Weaknesses
Well defined value systems can make them inflexible in some areas.
Wants vs Needs
A need is something you have to have
A want is something you would like to have.
My example. Ice cream is a want. You don't really need to eat ice cream to survive. You can eat it to get some vitamins and minerals, but other foods like cheese and yoghurt give you more of those same vitamins and minerals without giving you the fat that ice cream does. Still, ice cream tastes good to many people. They like to eat it. They want it, but they don't need it. They like it, but they don't have to have it to survive.
The theories of consumer decision-making process believe that the consumer’s purchase decision process consists of steps through which the buyer passes in purchasing a product or service. However, this may not be the case. Not every consumer passed through all these stages when making a decision to purchase and in fact, some of the stages can be skipped depending on the type of purchases.
The reasons for the study of consumer’s helps organisations improve their marketing strategies by understanding issues such as:
The psychology of how consumers think, feel, reason, and select between different alternatives (e.g., brands, products);
The psychology of how the consumer is influenced by his or her environment (e.g., culture, family, signs, media);
The behavior of consumers while shopping or making other marketing decisions;
Limitations in consumer knowledge or information processing abilities influence decisions and marketing outcome;
How consumers’ motivation and decision strategies differ between products, that differ in their level of importance or interest that they entail for the consumer.
How marketers can adapt and improve their marketing campaigns and marketing strategies to more effectively reach the consumer.
Howard-Sheth decision making is the most quoted of all consumer behaviour models is the Howard-Sheth model buyer behaviour, which was developed in 1969. The model is important because it highlights the importance of inputs to the consumer buying process and suggests ways in which the consumer orders these inputs before making a final decision. The Howard-Sheth model is not perfect as it does not explain all buyer behaviour. It is however comprehensive theory of buyer behaviour that has been developed as a result of empirical research (Horton, 1984).
The central part of the model deals with the psychological variables involved when the consumer is contemplating a decision. Some of the variables are perceptual in nature, and are concerned with how the consumer receives and understands the information from the input stimuli and other parts of the model. For example, stimulus ambiguity happened when the consumer does not understand the message from the environment. Perceptual unfairness occurs if the consumer distorts the information received so that it fits his or her established needs or experience. Learning constructs category, consumers’ goals, information about brands, criteria for evaluation alternatives, preferences and buying intentions are all included. The proposed communication between the different variables in the perceptual and learning constructs and other sets give the model its distinctive advantage.
Outputs- The outputs are the results of the perceptual and learning variables and how the consumers will response to these variables (attention, brand comprehension, attitudes, and intention).
External Variables- Exogenous variables are not directly part of the decision-making process. However, some relevant exogenous variables include the importance of the purchase, consumer personality, religion, and time pressure.
The decision-making process Howard-Sheth model tries to explain, takes place at three Inputs stages: Significance, Symbolic and Social stimuli. In both the model emphasises on material aspects such as price and quality. These stimuli are not applicable in every society. While in social stimuli the model does not mention the basis of decision-making in this stimulus, such as what influence the family decision? This may differ from one society to another.
Stimuli
significative The 'real' (physical) aspects of the product or service
symbolic The ideas or images attached by the supplier
Social The ideas or images attached to the product by society, such as reference groups.
· Outputs
The consumers actions
· Constructs
Perceptual Obtaining and handling information about the product or service.
Learning The process of learning leading to the decision itself
Blackwell’s model was created to describe the increasing, fast-growing body of knowledge concerning consumer behaviour. This model, like in other models, has gone through many revisions to improve its descriptive ability of the basic relationships between components and sub-components, this model consists also of four stage:
First stage: decision-process stages
The central focus of the model is on five basic decision-process stages: Problem recognition, search for alternatives, alternate evaluation purchase, and outcomes. But it is not necessary for every consumer to go through all these stages; it depends on whether it is an extended or a routine problem-solving behaviour.
Second stage: Information input
At this stage the consumer gets information from marketing and non-marketing sources, which also influence the problem recognition stage of the decision-making process. If the consumer still does not arrive to a specific decision, the search for external information will be activated in order to arrive to a choice or in some cases if the consumer experience dissonance because the selected alternative is less satisfactory than expected.
Third stage: information processing
This stage consists of the consumer’s exposure, attention, perception, acceptance, and retention of incoming information. The consumer must first be exposed to the message, allocate space for this information, interpret the stimuli, and retain the message by transferring the input to long-term memory.
Fourth stage: variables influencing the decision process
This stage consists of individual and environmental influences that affect all five stages of the decision process. Individual characteristics include motives, values, lifestyle, and personality; the social influences are culture, reference groups, and family. Situational influences, such as a consumer’s financial condition, also influence the decision process.
This model incorporates many items, which influence consumer decision-making such as values, lifestyle, personality and culture. The model did not show what factors shape these items, and why different types of personality can produce different decision-making? How will we apply these values to cope with different personalities? Religion can explain some behavioural characteristics of the consumer, and this will lead to better understanding of the model and will give more comprehensive view on decision-making.
Experiment
I tested perception for myself by doing an experiment to see the effect on people by using different brands without the testers knowing. The two chocolates I was putting on test was Tesco Value milk chocolate and Cadbury’s dairy milk.
Gestalt Psychology – a stimulus is said to be ambiguous when it does not correspond to an immediately recognisable shape or form. We need to find a context in order to interpret it. Used widely in advertisingE.g. Cadbury’s well known brand and only associate it with quality. Despite having a lot of competition on the sheves it is one of the most likely to be picked.
The experiment I tested was two different types of chocolates one lower value and one higher. I wanted to see if they could TASTE the difference between the two I had five volunteers. The volunteers had to be blind folded so they didn’t know which one they chocolate they was tasting and try to see if they knew what which one taste the best value for money. I blind folded the testers because the packing was not similar. The Tesco value brand was 28p and the Cadbury’s Dairy Milk was £1.09. All the volunteers were aged 18-20 and occupation was students testing both male and females. The first person to test was a male 20years of age I first gave him the Tesco value chocolate then after one minute I then gave him the Cadbury’s chocolate his result was that the Cadbury’s was better for value. The next individual was a female aged 19 I gave her the chocolates and she said that the Tesco value brand was better than the Cadbury’s. The next was another male aged 18 I gave him the chocolates the result was that Tesco was better because “it tasted better less sugar”. The next person was a female aged 18 after she tasted both she said they she preferred Tesco because “it tasted more like chocolate than then other”. The last was a male aged 20 I gave him the Tesco Value chocolate he seemed to have good taste buds as he said they taste like it’s a similar product.
The propensity for Curiosity-motivated behaviour is equated with the desire for information and knowledge (McAlister and Pessemier 1982; Steenkamp and Baumgartner 1992). This is expressed, for example, by the preference to go on a shopping spree, to discuss planned or effected purchases in detail with friends, and a curiosity-driven interest in an improved level of knowledge about different products or brands (Raju 1980).
This post will be about Kotler and Perceptual Maps...........Enjoy
Philp Kotler, born on 27th May 1931. By occupation he is a Marketing Consultant and has consulted many large companies, including IBM, Michelin, Bank of America, General Electric, Motorola and many more. With these companies he has focused in the areas of marketing strategy, planning and organization, and international marketing.
He presents seminars in major international cities around the world on the latest marketing developments to companies and other organisations.
he believes that the factors which influence on Consumer Behaviour are Personal, Organisational, Social, Cultural and Psychological.
Anoptical
illusion(also called avisual
illusion) is characterized byvisually perceivedimages that differ from
objective reality. The information gathered by the eye is processed in the
brain to give perceptthat does not tally with a physical measurement of the
stimulus source. There are three main types: literal optical illusions that
create images that are different from the objects that make them, physiological
ones that are the effects on the eyes and brain of excessive stimulation of a
specific type (brightness, tilt, colour, movement), andcognitiveillusions where the eye and brain make unconscious
inferences.
According to Kotler Consumer Behaviour is the process the consumer needs to take when buying an item.
Organisational Buyer Behaviour
‘The decision-making process by which formal organisations establish the need for purchased products and services, and identify, evaluate, and choose among alternative brands and suppliers’
Kotler and Armstrong 1989
Perceptual Maps
In helping you develop a market positioning strategy for your product or service, perceptual maps or positioning maps as they are sometimes referred to, are often used to help the organisation identify a positioning straregy.
When plotting a peceptual map two dimensions are commonly used. Below is a very basic perceptual map. If we plot the UK chocolate market we can identify those brands which are high price and high quality. Belgium chocolates are plotted as high quality and high price, and twix is plotted one low quality low price brand. Once completed the perceptual map could help identify where an organisation could launch a new brand perhaps at the medium price and quality range. In our basic map, you can see there is not much competition within that particular area.
We must remember that perceptual maps are plotted on the basis of someones perception and what maybe a quality product to one person, may not be percieved as quality to another.
1) Expectations - research shown that our expectations about how much something will hurt can affect our perception.
2) Personality - people with negative types of personalities often have more pain
3) Mood – Bad moods, angry, unhappy, etc, can lead to the experience of increased pain.
So, it seems that our brains can regulate, control, determine, and even produce pain.
Both are two supermarkets who sell the same product who are in competition with each other from adverts saying one is cheaper then the other each week the public will think to go to that one. On the other hand you have to see it in another point of view I see it in location and also think Tesco has the upper hand as they have a club card scheme that can be very addictive for buying everything there to get money off or to go on their website to swap the club points for holidays ect...
From searching in this blog I could not found anything about Harvard theories
For the last part of this post I will talk about how perception makes people want to buy their product. From my experience 21 years of it....I would say to buy a product I would by the product if it had good packaging.....Good quality (maybe with a company guarantee). That would make me buy a product!
3 Definitions of perception! perception is the process of attaining awareness or understanding of sensory information. The word "perception" comes from the Latin words perception. Means "receiving, collecting, action of taking possession, apprehension with the mind or senses......
“Perception is the process of sensing, selecting & interpreting consumer stimuli in the external world” (Wilkie 1994)
“… is how we see the world around us” (Schiffman & Kanuk 2003)
Stare at the center of the image above for at least 30 seconds. Then look at a blank white wall, or a peice of paper. What do you see? On this page you'll see that the after image of the black and white image above is much stronger than the one in colour below. Take your time, sometimes it takes an additional 20 seconds before your eyes can really focus on the after image. The image looks similar to the shroud of turin, which is another famous face of jesus.
Many illusions are used for perception to show reactions......
BELIEF!
Beliefs and perception are just inside our brain, they are not in action. Belief is the root or foundation of our way of thinking. In normal life we do not questions or filter our own belief. We take our beliefs as it is. It includes the values that we have. Perception is the method or way of thinking or point of view. Some people called it paradigm. It is the filter of any input based on our beliefs.
Attitude is what we act or react. How we perform our thinking is our attitude. Our action is depending on our attitude. We usually do not see our own action (except in front of the mirror or in our own movie). Our action is just a show-off of our perception and our belief. In other words, what we act or react is directly influence by our way of thinking, our values, and our beliefs.
We aware about our own beliefs, our own way of thinking, our own values, and what we are doing. Unaware reaction means a reflex action from subconscious level go directly to your action. Without awareness, we will do everything in reflex. We do not think on what we are doing. With awareness, we can think before we are acting or reacting because our awareness controls the three levels: belief, perception and attitude.
Many problem in our life often come from the relation with other persons. We cannot control other person but we can influence others through
• our own change in attitude
• our own words
• our action or reaction
SIGHT
Visual perception is the ability to interpret information and surroundings from visible light reaching the eye. The resulting perception is also known as eyesight, sight or vision.
In the lecture we had a discussion about what how segmentation and perception work together we came to this conclusion Sensation affects attention
affects our interpretation. Selective attention and stimuli is used by
advertisers through contrast, movement, repetition and size of things such as
font etc all to gain our attention.
For the last part of this post I will talk about how perception makes people want to buy their product. From my experience 21 years of it....I would say to buy a product I would by the product if it had good packaging.....Good quality (maybe with a company guarantee). That would make me buy a product!
